Eva Vaughn has been a long-time trainer for SERVPRO Corporate, is IICRC certified in WTR and has her Master’s Degree Information Technology from Lindenwood University. Eva is integral part of the Production and Office Teams and works closely with our insurance partners while doing the Financial Audit Analysis. Eva has a wealth of experience in restorations, a strong work ethic and brings a positive attitude to work every day. In her free time Eva loves to skydive and is an investor and collector of Anheuser Busch Products. Eva and her family have supported First Responders and Veterans for many years along with adopting a wing at the VA Hospital in Jefferson Barracks.
Tom Quarnstrom is our Sales/Marketing Manager. Tom has a lengthy career in Operations, Sales and Consulting along with being a well-known problem solver. Tom has a Bachelor of Science Degree from Purdue University and a loyal booster of Boilermaker Sports. Tom has extensive training and knowledge of the many aspects of fire, water and bio hazard mitigation and restoration. Tom and SERVPRO of St. Charles City are supporters of BackStoppers. Tom is also our resident expert on Missouri outdoors. He loves to talk about bird hunting, fishing and family.
Joe Reis is our Project Manager / Estimator / Lead Technician at SERVPRO of St Charles. He can set up both small and large scoped projects with the coordination of equipment and manpower. Joe is also a trainer and lead technician. His Estimating ability ensures a smooth interface with all moving components of jobs. He can handle biohazardous cleanups including crime scenes, asbestos abatement, and is an IICRC certified WRT water damage restoration technician and Applied Structural Drying Technician. Joe does it all. He has been a key player with SERVPRO for many years.
Josh Kratz is our Project Manager / Estimator / Crew Chief at SERVPRO of St Charles. He is a veteran with the SERVPRO company and is a leader at team SERVPRO St Charles. Josh has years of restoration experience, is an IICRC certified WTR water damage restoration technician as well as extensive experience in fire restoration of both structures and contents. Josh’s other talents include Bio-Hazards Clean Up, Applied Structural Drying Technician and Carpet Cleaning. In his spare time Josh enjoys spending time with family and traveling to Europe. Josh is an important team member who gives our clients his best every day.