What our Customers say...
1/2 It was nearly midnight. A truck pulled up to the house and two gentlemen introduced themselves, and began unloading their equipment. Once again I couldn't help but feel as though that this was absolutely the right move. The crew began salvaging personal effects, moving articles, and covering my property in the basement. It was as if I asked a couple of old friends to help me. These men were taking a vested interest in doing the right thing. They took ownership immediately.It was obvious that they knew what they were doing. One crewman pulled the dishwasher and disconnected it. The other crewman set up multiple fans and dehumidifiers in the basement and kitchen. He thought of things that I never would've considered. It was all unemotional, yet it was all business. I knew everything was going to work out, and that I called the right company. continued..
2/2 I could've called anyone. But probably the smartest move I ever made was listening to my wife, and calling the professionals at SERVPRO. I am simply an ordinary homeowner, with no reason to embellish. I am not an employee, a paid mouthpiece, or an affiliate of SERVPRO. I'm merely an ultra-satisfied client who knows that when it comes to fast, reliable service, you CANNOT go wrong choosing SERVPRO. God forbid that anyone should have any emergencies, in your lifetime. However, we know that they do, in fact, occur. Folks, everyone should have SERVPRO's number handy, just in case. You don't need anyone else. I am forever indebted to the folks at SERVPRO.
I recently contacted SERVPRO of St Charles County for mold that we had found. Mr. Maguire was very helpful and detailed in the explanation of the process. The crew that followed through with the work were professional and very respectful of our home. Thank you!
Thank you! The SERVPRO team was courteous, knowledgeable, and friendly. They were also patient when explaining the process and answering my many questions. Kudos!
Thank you so much SERVPRO. When my basement flooded from the storms we've had, Aaron was on site in no time! He was very professional and did a fantastic job, you really did come and make it, "Like it never even happened."
I liked the water extraction process. Great workers - polite and hard working!
Aaron was very knowledgeable and efficient. I would specifically, highly recommend the SERVPRO of St. Charles County franchise.
We had a water loss in one of our units and additional break/leak in one of the main common areas. Your people are absolutely stellar. I could not have asked for anything more than what they did. Their calm advice helped me remain also remain calm for the unit owners who were all very upset. Please tell your team they made a great difference and we are very thankful for their skills, efforts and patience!
Your service men were wonderful. Very polite and friendly. I am confident they knew how to dry my basement.
We incurred extensive damage from a kitchen fire. The crew arrived and did the pack out, taking great care of our belongings. After cleaning and restoring my furniture and belongings, they went beyond our expectations and transported our things to temporary housing for us. We cannot express enough how much we appreciate all of your efforts.