Recent Posts

Why Is My Smoke Alarm Beeping?

5/20/2022 (Permalink)

Image of hand changing battery in smoke detector with text: Why Is My Smoke Alarm Beeping? Don’t risk it – protect yourself and your family by promptly investigating – and if needed, replacing your smoke detectors.

We all know by now that having a working smoke detector is critical when it comes to home safety. A properly functioning smoke detector can alert you to danger and help save lives.

Sometimes smoke alarms sometimes can make a loud obnoxious chirp noise – even though there is no smoke. Why is it being so – let’s face itannoying?

Perhaps time flew by, and you forgot to change the batteries. Maybe it is a loose battery, or the terminal is obstructed. Open your smoke detector and if all looks well put a new battery inside. Use the self-check button on your alarm to ensure everything is functioning after installing or resetting the batteries.

  • Checking your batteries once a month is recommended.
  • Change your batteries once a year if they are replaceable.
  • If you have a non-replaceable 10-year battery smoke detector, replace it as soon as possible when it starts chirping.

Another reason your smoke alarm may chirp is due to a dirty sensing chamber. Routinely dusting your alarm can help with this issue.

If you have a wired smoke detector with battery backup, and replacing the battery didn’t help, you should inspect each detector wiring for loose connections. If you notice lights dimming, especially when an appliance is in use, contact an electrician.

After checking over your smoke alarm, your smoke detector is still beeping? It might be the end of its lifespan. Did you know that smoke alarms typically last about 8-10 years? After this period, the units sensing capacity may diminish, reducing its effectiveness. It may simply be time to replace your smoke detectors.

While a fire alarm may not spare your home from a destructive fire or smoke damage, this device may save your life. Don’t risk it – protect yourself and your family by promptly investigating – and if needed, replacing your smoke detectors.

If your home experience smoke or fire damage, our team at SERVPRO of St. Charles City are ready to help restore your property to preloss condition. 

Our team is trained to address small and large fire damage projects. We are IICRC certified and have the experience to tackle difficult problems. Our team is ready to serve businesses and families in the greater St. Charles area including St. Peters, O’Fallon, Weldon Spring, and Portage Des Sioux.

Call us and let us help you, (636) 926-0033.

Severe Weather: What To do When Your Attic Floods

5/18/2022 (Permalink)

SERVPRO building with restoration vehicles parked in front If your home or business experiences storm damage to your roof and attic we are here to help.

Especially during the spring and summer months, homes and businesses in the St. Charles City area can experience severe weather that could damage roofing including, strong winds, hail, and tree damage. Roof damage can cause water damage in your attic space. Do you know who to call if you experience storm damage?

Often, if you have a large attic in your home, it can be used as a storage area. We understand that while these items are in storage, they are often items you do not wish to part with. Our fast mitigation response time will allow us to prevent additional unnecessary damage to these items.

When your roof experiences damage, water can leak into your attic and ceiling and even cause water damage throughout your property. SERVPRO of St. Charles City not only provides restoration services for water and storm damage, but we can also provide emergency services to help prevent additional damage.

Repairing your roof or any damage to your home is a priority but keeping the water out until final repairs can be done is even more important. We also have a wide range of building services to help prevent additional damage. Using tarps or boarding up openings and windows are our first focus and allows us to begin restoration. We use equipment such as air movers and dehumidifiers to quickly dry your property.

We also offer build back services and can help with reconstruction needs your property may have after the severe weather. Once restoration is complete, we can transition to construction.

We are no stranger to damage from severe storms and are ready to help quickly when you need us most. We are available 24/7, 7 days a week. Give our SERVPRO of St. Charles City team a call today: (636) 926-0033.

Do Carpeted Floors Increase the Urgency of Water Cleanup for Your Office?

5/5/2022 (Permalink)

Dark blue background with water bubbles. Text: Do Carpeted Floors Increase the Urgency of Water Cleanup for Your Office? SERVPRO of St. Charles City responds quickly to water damage to prevent secondary damages.

Water damage can happen at any time: day or night. Timing can complicate your decision on handling the damage, because it could be right before a busy day, or at the end of the day when the office is heading home. Water damage can take some time to restore, so you may decide to wait until its more convenient.  It is not ideal to wait when it comes to water damage.

Carpet, for example, can absorb water quickly, and when left wet over extended periods, structural damages occur that lead to the disintegration of their layered construction. By waiting, carpeting that could have been restored, may have to be disregarded. Our water damage restoration technicians have experience handling carpets and understand the details of water damage to carpeting.

Carpeting is made of various materials including fibers like nylon, wool, polypropylene, or polyester. The primary backing is made from thermoplastic or latex adhesive, while the secondary backing is made from jute or polypropylene. This layered construction is one of the reasons you should not delay water damage restoration in your office. When exposed to moisture for a prolonged period, the adhesives holding the primary fibers deteriorate, leading to irreversible damage, such as delaminating. Stains and foul odors also develop.

When you call SERVPRO of St. Charles City – we are ready to respond. We offer emergency restoration services 7 days a week, 24 hours a day – even on holidays.

Call us at (636) 926-0033 and we will come up with a plan that minimalizes the impact to your business’s busy schedule.

Dealing with Commercial Fire & Smoke Damage in St. Charles

4/22/2022 (Permalink)

Fire damaged contents with text "Dealing with Commercial Fire & Smoke Damage in St. Charles" SERVPRO of St. Charles City takes pride in assisting commercial property owners to get back in business after fire and smoke damage.

A fire has damaged my commercial property and I need help restoring it to its former state. Who can help me remove all the ash, water, odor, and smoke stains?

After a fire has damaged your commercial property, you need to call a professional to restore it. SERVPRO of St. Charles City is a locally owned and operated company that can handle the restoration of your facility.

After the initial assessment, our technicians can work to maintain the structural integrity of the building. They may also use roof tarps and board up windows or openings. Firefighting efforts often cause water damage from hoses and sprinklers. SERVPRO technicians can extract the water and dry the structure quickly and efficiently depending on the situation.

Our technicians will work to get rid of the soot and dust that has accumulated inside the building. They will also remove items that have been damaged and organize the ones that can be salvaged. Since soot is acidic, it can cause more damage the longer it remains in place. It also can cause a foul odor, which we can help remove during our restoration process.

If reconstruction services are required after the fire, we can help with commercial construction. We are truly your one-stop shop for returning your business to preloss condition.

SERVPRO of St. Charles City takes pride in assisting commercial property owners to get back in business after fire and smoke damage. We respond 24 hours a day, 7 days a week, 365 days a year throughout the greater St. Charles area, including St. Peters, O’Fallon, Weldon Spring, and Portage Des Sioux.

Call Us Today – (636) 926-0033

Preventing Storm Damage

4/6/2022 (Permalink)

Damaged home with text "Preventing Storm Damage" Wherever you find a storm you’ll find SERVPRO green trucks and green shirts. Our motto emphasizes our work: “Faster to any size disaster."

Every spring, we in the Midwest prepare for the season of storms. Unfortunately, many of us end up dealing with the damage caused by these natural disasters.

Despite the weather's unpredictable nature, there are still a lot of things that homeowners can do to protect their homes and property.

What can you do to help minimize storm damage? A little can go a long way.

Here are a few easy items to inspect before the next storm hits:

  • One of the most important steps that homeowners can take is to replace damaged or missing shingles.
  • Loose siding? The same rule applies, it’s important to ensure that your siding isn’t damaged.
  • Keep the gutters clear. Even if you cleaned the gutters in the fall, make sure to double check that they are still clear this spring. This will help keep the water flowing away from your home.
  • Inspect your property to make sure water from gutters and runoff will be flowing away from your home. The grade of the lot should work to move water away into a ditch, drain or other retention area.
  • Check your sump pump. We have a helpful blog post you can view to help with this one: Sump Pump Checklist.
  • Are your windows and doors properly sealed? In the event of tornadic winds, a small opening can allow enough wind inside to comprise the roof.
  • Trim your trees. Regular trimming of the trees on your property can also help protect your home and property.
  • If you know a storm is coming, you may not have time to make repairs on everything listed above, but simply identifying items that can become projectiles and cause damage can help. Take a walk around your property and move lawn furniture, tools, flowerpots, or any other yard debris into your garage, shed, or indoors.

While these steps may help save your property, the most important step keep your loved ones safe. Have a storm safety plan in place, including a safe location, like a basement or storm shelter, to ride out the storm.

When the storm is over, inspect your property for any damage. If damage occurs, SERVPRO of St. Charles City is ready to help. Wherever you find a storm you’ll find SERVPRO green trucks and green shirts. Our motto emphasizes our work: “Faster to any size disaster." We specialize in helping families and businesses recover after small and large storms.  

Have Storm or Flood Damage? Call Us 24/7: (636) 926-0033

Sump Pump Checklist

4/5/2022 (Permalink)

Photo of sump pump blurred with text in white box "Sump Pump Checklist" At SERVPRO of St. Charles, we are ready to help restore water damage from a malfunctioning sump pump, or any other source, without delay.

If your basement is usually dry during the rainy season, thank a sump pump. It works hard to keep it that way by automatically pumping out water that's threatening to enter it.

It's important to periodically check your sump pump to make sure it's working properly. Doing this will help keep the water out of your basement and prevent it from causing damage.

It's also important to know how to check and maintain your sump pump. Below are a few tips to keep your sump pump running and prevent accidental breakdowns.

  • Make sure that the pump is completely upright. Doing so will prevent it from tipping over and putting too much pressure on its components.
  • Take the cover off the pump and look inside. Make sure that the basin and pit are clear of debris and any other objects that might cause an overflow.
  • Make sure that the drain hose is connected correctly. A blocked drain hose can cause your pump to run continuously, which could affect its ability to dispose of the water that's collected in the pit.
  • If the inlet screen is blocked, the water that's coming from the pump will not be able to enter the pit. This could cause a basement flood.
  • Make sure that the float component of your sump pump is free of debris and is moving freely. A faulty float can cause the pump to run continuously, which could eventually cause its engine to fail.
  • The next time you hear your sump pump running, go outside and make sure its discharge pipe is pumping the water away from your home at a safe distance. If it’s too close, the water could seep back into your pump, causing your pump to run continuously and inefficiently. The more your sump pump runs, the more likely it is to burn out early in its life span.
  • To test the performance of your sump pump, fill the pit with water and turn it on. After carefully monitoring the situation, make sure that the discharge pipe is flowing properly.
  • Having a backup battery or a generator is also important if the power goes out during a storm. This could cause your pump to stop working, which could cause a flood in your basement.

If you perform all these steps and notice an issue, it may be time to call a professional to diagnose and fix the issue with your sump pump. Don’t risk damage and get it fixed quickly.

While these tips may help prevent your sump pump from breaking, there is always the unexpected issue that may occur. At SERVPRO of St. Charles, we are ready to help restore water damage from a malfunctioning sump pump, or any other source, without delay. Serving the greater St. Charles, Missouri area, we strive to arrive onsite quickly and restore your home to preloss condition.             

What to Do After A Fire

3/24/2022 (Permalink)

Blurry fire with black background, black text over white overlay. Text reads: What to Do After A Fire If you’ve suffered a house fire call SERVPRO of St. Charles to help restore your home back to preloss condition.

After a fire, it can be hard to know what to do next. The actions you take immediately after a fire can affect the restoration of your property.

Your first priority should be to get in touch with a fire damage restoration specialist, such as SERVPRO of St. Charles, to assess the damage and get your property back to its pre-fire condition.

Before entering a building following a fire, make sure that you have the necessary clearance from the Fire Marshal. Also, wear a protective mask to avoid inhaling the smoke. It is best to avoid the scene of the fire, because the more you move around, the more soot can be spread.  

If you must enter your home, follow these simple steps:

  • Don't go to heavily burned areas as they may be unsafe.
  • Do not attempt to clean off smoke and soot residues from surfaces on your own.
  • Discard all food items that were exposed, especially open containers.
  • Do not use utensils and dishware that were contaminated.
  • Do not use computers, TV’s or other electronic devices, as shorts can cause electrocution.
  • Take photos of the damage and make a list of damaged items.
  • Contact a contractor to board up windows and other open areas.
  • Do not make any permanent repairs until the insurance adjuster has seen the damage.
  • Keep any receipts for temporary repairs made for reimbursement purposes.

If you’ve suffered a house fire, follow the tips above – and call SERVPRO of St. Charles to help restore your home back to preloss condition. Call us to learn more about the fire damage restoration process.

Turning The Outdoor Faucet Back On

3/14/2022 (Permalink)

Image with Spigot dripping. Text "Turning The Outdoor Faucet Back On" Avoid water damage while turning your spigot back on this spring.

The spigot is the faucet located on the outside of your house where you connect a garden hose. In winter, you likely turned the water off to prevent freezing and possibly water damage to your home.

 Now, it’s time to open them so you can water your garden and enjoy the warmer weather!

While turning the water back on to your outside hose may sound simple, there are some precautions to consider to make sure you don’t end up with water inside your home.

  1. Tighten (close) the wheel/valve on the spigot(s). You may have left them open during the winter, but now is the time to make sure they are closed since you’re turning on the water.
  2. Locate your water shutoff valve. It is located inside your house, usually in the basement, crawl space or utility room. The valve will be connected to a pipe that leads to the outside where your spigot is connected to your house. If you have more than one spigot, each one will have its own shutoff valve.
  3. Open the valve to allow water to flow to the spigot. If you have loosened the bleeder valves to allow water to drain when you shut the water off, tighten them now to help prevent leaks.
  4. Once the water is flowing, make sure there is a fair amount of water coming out, low pressure may mean there is a leak.
  5. Go back inside while you let the water run, and check for any leaks.

We’ve had a few calls over the years because a customer was outside washing the car or watering the garden, meanwhile the water was leaking inside creating a big mess. Take the extra step and go back inside because pipes and fixtures that have frozen and thawed may not start to leak until full water pressure is re-applied.

If you happen to have a water leak, no matter or large or small, SERVPRO of St. Charles is ready to help minimize the damage. Give us a call!

10,000 Gallons of Water - A Commercial Water Loss in St. Charles, MO

3/3/2022 (Permalink)

Large office space with cubicles with SERVPRO tech extracting water. When disaster strikes your home or business you know who to call: SERVPRO of St. Charles City.

It was a cold day in the St. Charles area on January 20, 2022. The state and most of the country had been in the grips of single digit cold weather for several days.

At 5:05pm on January 20th, SERVPRO of St. Charles City received a call from one of its commercial customers in need of urgent help.

Earlier that day a fire suppression system water line had frozen and broke in the attic of one of their buildings. With devastating force, water poured from the ceiling.

Nearly 80% of the 41,000+SF building was affected by freezing cold water. 

Within 30 minutes of the call SERVPRO of St. Charles City had its initial disaster response team out. 

Working conditions onsite were not favorable. The power was out due to the running water and outdoor temperatures were nearing zero. 

Our crews worked through the night, braving the cold weather and poor conditions. 

They extracted over 10,000 gallons of water from the 30,000sf of drenched building. Crews would end up removing over 5,000sf of soaked drywall and 30,0000sf of wet delaminating carpet and take down 30,000 sf of cubicles and office equipment.

After water extraction and tear out drying equipment was set to stabilize the building and dry all salvageable materials.

Complete drying took a little over a week utilizing 42 dehumidifiers, 124 air movers and 6 air scrubbers. 

After a short period of time under difficult conditions the building is ready for reconstruction and occupancy.  

 When disaster strikes your home or business you know who to call: SERVPRO of St. Charles City. Serving St. Charles, MO, St. Peters, MO, O'Fallon, MO, Weldon Spring, MO and Portage Des Sioux, MO we are locally owned and operated and ready to help. Our business is to put you back in business. 

Severe Storms: SERVPRO is READY to Help

2/25/2022 (Permalink)

SERVPRO Technicans with equipment heading into a facility When there is water damage to your home, SERVPRO of St. Charles City is here to help. Our team is available 24/7, 7 days a week, 365 days a year.

With Spring quickly approaching, homeowners need to be ready for severe storms. Preparing an emergency kit, trimming trees, and checking your roofs condition are a few ways to be ready before severe storm season. As much as you prepare, there is always the chance for damage, especially water damage. Water damage can disrupt your home, but also require the help of a professional team to be resolved properly.

SERVPRO Technicians are IICRC-Certified to handle water damage and know the best practices in the industry. By using moisture meters and infrared technology, we can detect areas where water deposits exist, even if they are invisible to the naked eye. By thoroughly extracting water with submersible pumps and handheld devices, we use professional drying equipment such as air movers and dehumidifiers to expedite the drying process. We use moisture meters to track drying and make sure materials are making progress.  By being thorough, we prevent the possibility of mold in the future from your water loss.

When there is water damage to your home, SERVPRO of St. Charles City is here to help. Our team is available 24/7, 7 days a week, 365 days a year. Don’t risk water damage as a do-it-yourself project because the consequences of not drying your home correctly can be long lasting.

SERVPRO is your ally when you encounter water damage in your St. Charles area home or business. Serving St. Charles, St. Peters, O'Fallon, Weldon Spring, and Portage Des Sioux, MO we are ready to help restore your home to preloss condition.

Have Questions? Call Us Today – (636) 926-0033