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3 Fire Extinguisher Tips for Business Owners

9/7/2022 (Permalink)

Image of fire extinguisher with text "3 Fire Extinguisher Tips for Business Owners" A fire extinguisher can protect your staff and property in St. Charles, MO.

Keeping a fire extinguisher at your commercial property in St. Charles, Mo is a wise choice and also a requirement. According to the Division of Fire Safety, all commercial buildings are required to have a minimum 2A*10B*C rated fire extinguisher within 75 feet of all points of the building(s).  Stairs may not be used as a path to an extinguisher.  Typically, one 2A*10B*C extinguisher can serve a maximum 3,000 square foot area. Some operations and facilities have more stringent requirements. 

In an emergency, effective use of the device reduces potential fire damage and protects staff.

Consider the following three tips:

Purchase the Right Extinguisher

Do your homework before going shopping. Look into local fire code ordinances to determine how many devices you need for your property based on the square footage. There are also different classes of extinguishers depending on possible hazards at your place of business.

  • Class A – Paper, cloth, wood
  • Class B – Flammable liquids such as gasoline
  • Class C – Electrical fires
  • Class D – Metals including lithium, titanium, and magnesium
  • Class K – Cooking oils or grease in a kitchen fire

Train Staff on Correct Usage Techniques

It is not enough to have a fire extinguisher present; employees must be trained on proper usage. Extinguishers are most effective on small fires in the early stages. For portable extinguishers, the PASS method is an easy way to teach and learn.

  • Pull – Remove the pin
  • Aim – Point the nozzle at the bottom of the flames
  • Squeeze – Maintain pressure on the handle to activate the device
  • Sweep – Move the device from side to side towards the fire.

Plan for Fire Emergencies

Extinguishers are part of a more comprehensive safety plan. In the case of a fire emergency, there are other considerations for both staff safety and minimizing fire damage.

  • Evacuation – Practice procedures, exit routes and roles
  • Supplies – In addition to extinguishers, have disaster supply kits on hand
  • Hazards – Map potential onsite hazards, such as combustibles
  • Insurance – Obtain coverage through a commercial insurance company
  • Recovery – Have contact information readily available for a fire restoration company like SERVPRO of St. Charles

A fire extinguisher is a smart way to protect your staff and property in St. Charles, MO, in the event of a fire emergency. Prepare ahead of time by purchasing the appropriate device, training staff, and knowing what to do during and in the aftermath of a fire.

If you experience a fire, SERVPRO technicians are trained to address small and large fire damage projects. We are IICRC certified and have the experience to tackle difficult problems. Our team is ready to serve businesses and families in the greater St. Charles area including St. Peters, O’Fallon, Weldon Spring, and Portage Des Sioux.

Call us and let us help you, (636) 926-0033

Source: Missouri Division of Fire Safety (

Commercial Water Damage in St. Charles, MO

8/23/2022 (Permalink)

SERVPRO vehicle in front of large commercial loss. Text: Commercial Water Damage in St. Charles, MO When you call, we answer the phone - ready to help. Fire and water emergencies don't wait for regular business hours and neither do we.

Whether it’s the aftereffect of a sudden storm, the result of aging pipes, or a leaky roof, water damage can strike your business at any time and have a devastating effect. To properly handle commercial water damage, St. Charles is home to a water restoration company it can trust.

Commercial Water Damage Restoration with Your Business in Mind

At SERVPRO, we know there is never a convenient time for fire or water damage to strike your business. Every hour your business is closed for restoration means lost revenue and productivity. Therefore, when you have an emergency, we’ll be there fast with the help you need.

We can handle any size job and move quickly so you can get back to business. As a local business, we take great pride in approaching each property as if it were our own and providing the quality restoration you expect.

Trust the Pros

We have staff ready to respond 24/7, 7 days a week. Our goal is to have an experienced technician at your door within four hours of your call. We will perform a full walkthrough and damage assessment. After the assessment, we will put together a plan and we’ll go over each step, so you’ll know exactly what to expect. We can also point out any unsalvageable so you can decide how to proceed and assist on filing your insurance claim. We can also provide mold remediation services, if necessary.

When you call, we answer the phone - ready to help. Fire and water emergencies don't wait for regular business hours and neither do we.

If your business suffers a major loss, call (636) 926-0033.

Mold Remediation in St. Charles After Major Flash Flooding

8/18/2022 (Permalink)

Photo of water damage, drywall removed. Text: Mold Remediation in St. Charles After Major Flash Flooding If your St. Charles, MO home or business has mold damage from the recent flash flooding or another source, we are here to help.

After the significant rainfall that occurred just a few weeks ago there may start to be a musty odor in your home or business. Maybe you can see mold spores starting to grow on your drywall in a dark corner of your basement. SERVPRO of St. Charles can help you remove the mold and musty odor that has invaded your property. We specialize in water and mold restoration, with advanced training in restoration techniques and experience to quickly restore your property.

How can I tell if I need mold remediation?

Unfortunately, if your home or business was impacted by flash flooding or interior water damage, mold is a likely outcome if it was not dried properly. Mold spores will thrive when given moisture and the right materials to feed on. While mold is present everywhere, indoors, and outdoors, we can restore your home or business to pre-exposure levels.

When you call SERVPRO of St. Charles, our Green Fleet to your door with skilled technicians and all the right equipment for the job. Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. After our arrival, we will:

  • Identify the moisture source to remove water and address the root cause. Failing to do so only means we leave an outlet for mold to develop again. 
  • Containment is put into place using sheeting and negative air pressure to keep microscopic spores from moving into unaffected areas of your property.
  • We begin pulling up mold spores with the help of vacuums and air scrubbers with HEPA filtration.
  • All surfaces get thoroughly cleaned, sanitized, and deodorized with the help of specialized cleaning agents and anti-microbial products.

We welcome questions and want you to feel comfortable while our technicians are repairing your property. If you want a new level of peace of mind when hiring someone for mold remediation, our skilled team at SERVPRO of St. Charles is here to help.

If You See Signs of Mold, Call Us Today – (636) 926-0033

St. Charles County Hit By 1,000 Year Flash Flood

7/29/2022 (Permalink)

SERVPRO vehicles onsite of recent flooding with text: St. Charles County Hit By 1,000 Year Flash Flood If your home or business has been affected by the recent flooding, we are here and ready to help. Give us a call today.

On Tuesday, July 26th, 2022, a complex of thunderstorms set up along the I-70 corridor in Missouri. Several rounds of thunderstorms with rainfall exceeding 2inches in an hour affected this area, including the of St. Peters and the surrounding greater St. Charles, MO area. Upwards of 11” of rain fell in St. Peters, MO and over 8” of rain fell in St. Charles, MO. This rainfall was one of the most significant events since records began in 1874. 7.68” of rain was received in just 6 hours, which has a 1 in 1,000 chance of occurring each year. This also accounts for 25% of the normal amount of rain for July and August combined.

A state of emergency was called Wednesday in St. Charles County. The flooding caused roads to close, homes to be evacuated and left motorist stranded. When the Dardenne Creek Levee breached north of St. Peters in the St. Charles County area, water poured across highway C flooding nearby parks such as Lone Wolff Park. Homes, apartments, and businesses have suffered major water damage. Many have had to abandon their homes and enter shelters.

SERVPRO of St. Charles City has been busy helping those affected by the recent flash floods, calling in additional help from the Disaster Recovery Team. Team Wolfe arrived with a semi full of equipment and trained water restoration technicians to help with the large influx of customers needing immediate help restoring their homes and businesses.

If your home or business has been affected by the recent flooding, we are here and ready to help. Give us a call today.


July 26th, 2022 Historic Flash Flooding in the St. Louis Metro Area (

St. Charles County issues a state of emergency after flooding | FOX 2 (

We Are Ready if Fire Damage Strikes

7/21/2022 (Permalink)

Home with fire from roof. Text: We are ready if fire damage strikes. Our team is ready to serve businesses and families in the greater St. Charles area.

While cases where fire consumes an entire home in St. Charles, MO happen, there are many times in which the fire damage is minor. However, soot and smoke can damage the entire home, making even a small fire a disaster. You may feel hopeless and without options, but that’s not the case.

Involving a professional is the best way to reduce costs and prevent secondary damage.  Depending on the type of fire, and the way it is fueled, may require different techniques. SERVPRO of St. Charles is IICRC certified and has the experience to tackle difficult problems. The level and type of damage will likely require a unique response.  

Minor damages typically involve mostly smoke residue damage. The deposits are light to moderate, and restoration mostly involves a deep cleaning of the affected surfaces and fabrics. There are different techniques that are technicians use to remove the smoke odor and residue from your home. In this type, almost all the cleaning would be done onsite.

In more moderate damage situations, there will be smoke and heat damage on different surfaces. Your cabinets, drywall, and contents may have heat damage. Odors will likely be stronger at this damage degree as well. Our technicians will use varying techniques to remove items that are heavily damaged and determine what can be cleaned or will need to be replaced.

In majorly fire damaged homes, there is more severe heat damage throughout the home. Usually this is close to where the fire started, but this can leave parts of the structures framing charred. This often involves making structural repairs and gutting the heavily damaged parts of the home. Smoke damage is often heavy throughout. This requires extensive cleanup and removal of debris from the structure. Content cleaning for majorly damaged homes will need to be completed offsite.

Each fire damage situation is unique, and the process may vary depending on our customers' needs. We will explain the restoration process that is unique to your home upon onsite inspection. We are happy to answer any questions and make the process as stress free as possible.  

We also provide board up services to help protect your home from additional damage during extended repair.

As soon as the fire trucks leave, give SERVPRO of St. Charles City a call. We will arrive onsite and help determine what your next step will be to reduce damage and work with your insurance company.

Our team is trained to address small and large fire damage projects. Our team is ready to serve businesses and families in the greater St. Charles area including St. Peters, O’Fallon, Weldon Spring, and Portage Des Sioux.

Call us and let us help you, (636) 926-0033

Beat the Summer Heat

7/19/2022 (Permalink)

Air conditioning unit with text: Beat the Summer Heat Think your HVAC could use a cleaning? Give us a call!

Summer is here, and if you’re like most people in the greater St. Charles, MO area, you’ve turned on your air conditioner to keep it cool indoors. Like all pieces of equipment, air conditioners run more efficiently in optimal conditions.

What can you to do make sure your AC is running smoothly? 

You should make sure your air conditioner gets an annual tune up in the spring, but it’s not too late! A tune up can include tightening all electrical connections, checking the wiring, lubricating fans, and cleaning the system. You will also need to check the coolant levels. Having a professional inspect your unit in detail can help avoid problems during the busy summers.

Another important step to keeping your air conditioning working is simply keeping it clean! Make sure to check your air filter. Make sure to change your filter regularly. 

You should also take the time to clean your ductwork. When the air conditioner turns on, fine particulates drift into the home and can lower your indoor air quality. This is also what goes back to your air filter. Have your airducts professionally cleaned to make your system be more energy efficient. Ductwork can also be leaky. Loose joints or damaged sections can allow cooler air to escape into unoccupied areas of your home. 

SERVPRO of St. Charles City technicians routinely inspect the heating, ventilation, and air conditioning unit (HVAC). We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

For more information on HVAC and air duct cleaning, call us today.

Preparing Your Home for Vacation

7/7/2022 (Permalink)

Vacation items with text: Preparing Your Home for Vacation We provide emergency cleaning and restoration services 24 hours a day, 7 days a week.

Your vacation should be worry free! That’s why it’s a good idea to prepare your home before you leave on a long trip! To prevent break-ins, try to make your home looked lived-in, for example: stopping the mail, using lights on a timer, using motion-activated outdoor lightning, and keeping your grass trimmed are all excellent ways to have that lived in appearance. If you use social media, it’s also a good idea to keep the vacation photos to close friends and family you trust until you arrive back home.

Disaster can also strike while you are away in other forms: fire and water damage.

To help prevent fires, unplug electronics around the house that don’t need power while you’re gone. Unplug televisions, computers, or unused chargers, as an example. Keep the air conditioning running, if you do not have a programmable thermostat, you can raise the temperature to around 85 degrees.

Water damage while on vacation is more common than you may realize! Turning off the main water supply to your home is the best defense against flooding. There will likely be some water in the line, but it will not continue to spray water. This will limit the amount of water that can damage your home and save you thousands.

Rainwater can also cause trouble while you’re away. If the sump pump fails during a major storm, you could return to a flooded basement. Make sure your pump is working properly before leaving town. For an extra layer of protection, install a sump pump with a battery backup.

 If you’re away for a period after the leak happened, this can also cause mold damage. At SERVPRO, we have seen homes completely overtaken by mold turning extended vacations.

Coming home from vacation to find water, fire damage, or vandalism is something that nobody wants to happen. We hope these tips help keep your property safe, but if you do come home to damage, we are ready to help. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week. We have the training and expertise to help make your damage “Like it never even happened.”

Need Emergency Service? Call Us 24/7 – (636) 926-0033

Heat Wave Safety

6/13/2022 (Permalink)

Thermometer with flames coming off. Text: Heatwave Safety We hope everyone stays safe and cool during this heat wave.

Extreme heat is expected over the next few days in the greater St. Charles area. Extreme heat can be dangerous, especially to infants, children, and the elderly.

Here are a few tips to keep safe during the heatwave:

  • Drink plenty of fluids. Don’t wait until your thirsty, and avoid sugary, caffeinated, or alcoholic drinks. Avoid icy beverages that can cause stomach cramps.
    • Heavy sweating can remove salt and minerals from your body that need to be replaced. A sports drink or snack can replace the salt and minerals you lose in sweat.
  • Don’t forget about your pets. Provide plenty of fresh water for your pets and leave the water in a shady area.
  • Check in on older adults and individuals with health conditions. Make sure they are drinking enough water, have access to air conditioning, and if they are showing any signs of heat exhaustion or heat stroke seek emergency care immediately.
  • Wear appropriate clothing: Choose lightweight, light-colored, and loose-fitting clothing.

If you believe someone is suffering from a heat-related illness, you need to know what to look for and know what to do. There are different types of illness from heat, and different responses and symptoms to look for.

Heat cramps are muscle spasms, often in the abdomen, arms, or calves, and it’s caused by large loss of salt and water in the body. Look for heavy sweating during exercise, muscle pains or spasms. If this occurring, stop physical activity and move to a cooler place. Drink water or a sports drink. The cramps will need to go away before resuming activity. If the cramps last longer than one hour, get medical help right away.

Heat exhaustion is a severe heat related illness require emergency medical treatment. Look for heavy sweating, cold, pale and clammy skin, fast pulse, tiredness or weakness, dizziness, headache, and brief fainting. Move to a cooler place, put cool wet clothes on their body, use misting and fanning or take a cool bath and sip water. If vomiting occurs, symptoms get worse or last longer than one hour or confusion develops get medical help right away.

Heat stroke is the most serious medical condition caused by extreme heat. It requires immediate emergency treatment. This can result in death without immediate medical attention. Look for high body temperature (104°F or higher), hot, red, dry or damp skin, fast strong pulse, headache, dizziness, nausea, confusion and losing consciousness. Call 911 right away – heat stroke is a medical emergency. While waiting for help, move to a cooler place, try to lower body temperature with a cool or cold bath, misting, fanning or apply cool clothes, if a bath is not available. Do NOT give the person anything to drink.

We hope everyone stays safe and cool during this heat wave. Make sure to drink plenty of water!  

Source: Heat Wave Safety | Heat Exhaustion Safety | Red Cross

Should You Choose a Certified Restoration Company?

6/13/2022 (Permalink)

Water on floor from toilet. Text: Should You Choose a Certified Restoration Company? We provide a fast response to your water restoration emergency and are available 24/7, 7 days a week – even on holidays.

You come home from work one day when you notice the toilet in your master bathroom has overflowed. Water not only flooded the bathroom, but the master bedroom too. You head downstairs and realize the water went down into the vents and into the ceiling of your basement below. Drywall is hanging and water is still pouring out onto the floor. You grab your phone and quickly search for the water restoration company that is closest to you – or one that claims to be the cheapest.

The problem is – not all restoration companies are created equal. It’s costly lesson to learn when suddenly the water that flooded your bathroom has become mold down in your basement because it wasn’t dried properly. Therefore, when you use your favorite search engine, you want to make sure your restoration company is IICRC Certified.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) establishes the recognized standards, credentials, and certification for the inspection, cleaning, and restoration industries. These strict guidelines guide restoration technicians on the procedures to make sure that your water damage is dried properly.

At SERVPRO of St. Charles City, our technicians are trained in the best techniques and up to date theories. Our technicians regularly receive continuing education in restoration and remediation as well as IICRC Certifications. It’s important that our team grasps the concepts and skills to provide excellent service.  

We provide a fast response to your water restoration emergency and are available 24/7, 7 days a week – even on holidays. We serve the greater St. Charles, MO area and are ready to respond when you need us most. 

Have questions? Call us now – (636) 926-0033

First Responders' Night

6/9/2022 (Permalink)

O'Fallon Hoots Baseball player pitching the ball First Responders' Night at the CarShield Stadium in O'Fallon, MO.

At SERVPRO of St. Charles City, we make it a goal to be involved with the greater St. Charles area community. We are proud to sponsor local events, bring food to first responders, and lend a helping hand to those when they need it most.

On June 3rd we sponsored a baseball game at CarShield field in O’Fallon. The First Responders’ night O’Fallon Hoots vs. the River Dragons game was in honor of our local first responders. We were able to give away over 300 tickets to our local first responders and their families to attend. Not only did they get to have a fun time at the game, but the game concluded with an awesome fireworks display!

It was an amazing day greeting our first responders and their families as they entered. We hope everyone had a great time and we look forward to the next game.