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Fire & Water - Cleanup & Restoration

How SERVPRO Works With Insurance Providers

1/27/2020 (Permalink)

SERVPRO vehicles parked in front of a building to start working on a disaster emergency SERVPRO responds immediately to any emergency

From offering claim services that make it easier for insurance agents to do their jobs effectively to reducing costs wherever possible, there are many reasons SERVPRO is a preferred vendor for many major insurance companies. Here are just a few of the ways they can help.

What Claim Services SERVPRO Offers

While serving clients in Portage Des Sioux, MO, in a speedy manner and consistently restoring properties to their original condition is an important part of what a restoration company does, it is also important to keep the insurance agent or adjuster in mind. The following services help makes claim process run smoothly and efficiently:

Immediate Emergency Response: Quickly making it onto the property helps reduce damage and allows for the claim to be filed in a timely manner.

Claims inventory: An itemized loss inventory and report makes it easy to see exactly what items have been lost and what needs to be replaced. An Excel formatted report can be provided to insurance companies, which includes pictures of items.

Electronic Claims: Easily access electronic job files online and review important information such as detailed estimates, paperwork, photos, and more.

How SERVPRO Keeps Claim Costs Down

One of the main ways claim costs are reduced is by striving to always restore items instead of replacing them. From personal belongings to building structures, making repairs where necessary is significantly less expensive and gives the client a better chance of keeping valuable or sentimental items. Additionally, insurance providers are satisfied knowing that every possible effort is taken to minimize the damage. By pretesting items during the emergency response process, the restoration and cleanup crew can determine ahead of time what can be salvaged.
By organizing information and making it easily accessible at any time, claim services allow insurance agents and adjusters to quickly do their jobs. Additionally, a restore over replace mentality helps reduce the overall cost, keeping both providers and clients satisfied.

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