The Necessary Relationship Between Insurance Claims and Disaster Response

2/18/2019 (Permalink)

SERVPRO provides board up and tarping services

Insurance Claims and Disaster Response

Insurance claim services require many things from homeowners as far as paperwork and proof of damage, but not every owner is prepared to provide these details and may even struggle to focus after experiencing a disaster. Therefore, it can be up to an insurance agent to guide clients through the process by making suggestions as to what comes next. One of the most significant suggestions you can make to a distraught client is that of a disaster restoration specialist in the St. Peters,MO, area, like SERVPRO. These companies will help to guide your client through the process while simultaneously making the claims process easier for you.

1. Reducing the Risk of Claims Denial

A potential misstep for clients without guidance is a lack of an emergency response regarding mitigation practices. The proper care of the damaged property is pivotal to claims approval. If a client fails to prevent further damage, then they put the whole restoration project in jeopardy. Therefore, you should share the importance of board-up and tarping services provided by restoration companies.

2. Helping to Uncover Hidden Damage

Another vital aspect of the claim services process is the proof of loss statement. This statement provides a record of all lost and damaged insured items. Restoration companies can help with this process by thoroughly cleaning the residence, making sure that all damage is visible and brought to the homeowner’s attention.

3. Performing the Restoration

Once you have filed a claim on behalf of your client and the funding is approved, the restoration work can begin. This is an exciting time for most clients as they start to see the reality that their home will be their home again.

The claim services process is difficult and time-consuming, but when that process is combined with devastated clients, it becomes that much more trying. During these difficult times, it is your job to help nudge clients in the right direction and toward competent specialists who will help both you and the client get through.